Buying Basiskort through Self Service

Adult:
As a passenger over 18 years old with a disability, you can order a Basiskort and travel at a reduced price. You must apply to change your customer type after you have created an account in Self Service.

Special prices for companions of tavellers with disabilities:
If you travel with the customer type “Disability”, you can bring a companion at a reduced price on your journeys by checking the companion in as “Child” on your Basiskort. Later in 2026, the customer type will be updated to allow an automatic companion fare.

Child:
An adult (parent or legal guardian) must create the child’s profile through their own account in Self Service and order a Basiskort for the child. Afterwards, the adult must apply for the Disability customer type through Rejsekort Customer Centre on behalf of the child.

The application will be verified by Rejsekort Customer Centre. Once the application has been approved, the child can travel at a reduced price and can bring a companion at a reduced price by checking the companion in as “Child” on the child’s Basiskort.

Please note that, as the adult, you are responsible for payment, you have access to the child’s travel history, and you are liable for all of the child’s journeys, including any companion journeys.

When the child turns 18, a new account must be created for the child, and a new Basiskort must be ordered.

For travellers with visual impairments
There are two tactile marks on the side of the Basiskort that can help you identify the correct card in your wallet when travelling with Basiskort.

In addition, there are separate sounds for check-in, check-out, and errors, helping you confirm that you have completed the intended action when scanning your Basiskort during your journey.

Basiskort for seniors and travellers with disabilities

Basiskort for pensioners (over or under 67 years old)

Basiskort for travellers with disabilities

Buying a personal Basiskort at sales locations

Buying an anonymous Basiskort at sales locations

Guides

Help guides and instructions

If you have any further questions, please feel free to contact us